At Ayushman Pharmaceuticals, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand your rights and how we can assist you.

Refund Eligibility

You may request a refund within 7 days of receiving your order, provided the following conditions are met:

  • The product must be unused and in its original packaging.
  • The product must not be opened, tampered with, or damaged.
  • A valid proof of purchase (receipt or invoice) is required.

Products that do not meet these conditions may not be eligible for a refund.

Non-Refundable Items

The following items are not eligible for refunds:

  • Opened or used pharmaceutical products.
  • Products purchased on clearance or marked as non-refundable.
  • Products damaged due to misuse or improper handling after delivery.

Refund Process

To request a refund, follow these steps:

  1. Contact Us: Email us at [Insert Email Address] or call us at [Insert Phone Number] within 7 days of receiving your product.
  2. Provide Details: Share your order details, reason for the refund request, and any relevant documentation or images if the product was received damaged.
  3. Return the Product: If eligible, return the product to the address provided by our team. The customer is responsible for shipping costs associated with the return unless the product was defective or incorrectly delivered.
  4. Refund Approval: Once we receive and inspect the returned item, we will notify you of the refund approval or rejection.

Refund Method

Approved refunds will be processed within [Insert Timeframe, e.g., 7-10 business days] via the original payment method. Please note that processing times may vary depending on your payment provider.

Damaged or Defective Products

If you receive a damaged or defective product:

  • Notify us immediately upon receipt.
  • Provide photographic evidence of the issue.
  • We will arrange for a replacement or refund at no additional cost to you.

Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once shipped, the standard refund process will apply.